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Relationship among Customer Satisfaction, Customer Loyalty, and CRM Activities : To Understand the Effectiveness of Retailers' CRM Activities
https://ygu.repo.nii.ac.jp/records/3189
https://ygu.repo.nii.ac.jp/records/31891e240eae-d546-4464-b411-05fd481cbba7
名前 / ファイル | ライセンス | アクション |
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8-023-037.pdf (871.1 kB)
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Item type | 紀要論文 / Departmental Bulletin Paper(1) | |||||
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公開日 | 2015-02-01 | |||||
タイトル | ||||||
タイトル | Relationship among Customer Satisfaction, Customer Loyalty, and CRM Activities : To Understand the Effectiveness of Retailers' CRM Activities | |||||
言語 | ||||||
言語 | eng | |||||
資源タイプ | ||||||
資源タイプ識別子 | http://purl.org/coar/resource_type/c_6501 | |||||
資源タイプ | departmental bulletin paper | |||||
著者 |
日高, 優一郎
× 日高, 優一郎× Hidaka, Yuichiro |
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書誌情報 |
山梨学院大学現代ビジネス研究 巻 第8号, p. 23-37, 発行日 2015-02-01 |
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出版者 | ||||||
出版者 | 山梨学院大学現代ビジネス研究会 | |||||
ISSN | ||||||
収録物識別子タイプ | ISSN | |||||
収録物識別子 | 18827357 | |||||
書誌レコードID | ||||||
収録物識別子タイプ | NCID | |||||
収録物識別子 | AA1230569X |